The Effects of Music on Customer Behaviour
20 Aug 2013If you’re a business owner and you’re questioning whether you need to play music in your hotel, restaurant, store, gym, etc. you may want to keep reading…
Not only is music a great mood enhancer, soothing us when we need to relax and stimulating us when we need a boost, but when used effectively music also has the power to influence our behaviour, and the effects of music don’t end there; that’s why it’s important for a business to use music to its advantage. Let’s take a look at the facts…
Music vs. No Music
Have you ever walked into a hotel, restaurant, store, etc. and been greeted with graveyard silence? The experience is uncomfortable and somewhat intimidating, you feel like the focus is on you and every move you make is being watched. It can be a massive deterrent to customers, who will simply look elsewhere for a more inviting and comforting atmosphere. Research found that retailers that played background music in their store had happy shoppers who stayed 18% longer and made 17% more purchases*.
Playing music = more sales
read more